Do you allow prospective students to take a trial class?
We have a well-defined refund policy in place that provides options if a student decides the class is not the right fit for them after attending a few sessions. Please see our Refunds - Theatre Classes section of our Payment, Cancellation and Refund Policy.
Classes have already started - can I still join?
Yes, providing there is still space in the class, up to January 31st for classes which began in Sept/Oct and up to February 28th for classes which began in January.
My child is not in the correct age range for the class we are interested in, can they still join?
Our age reference date for classes is December 31st. For example, a child turning 9 years old by December 31st is eligible for the 9-12 age group classes beginning in September. Some students may be best served in a class level either above or below their age. Please email Megan Piercey Monafu, OST’s Artistic Director, at megan@ost-eto.ca if you want advice on what class would best suit you or your child.
When do I pay the second instalment?
The second instalment is due on or before November 15th for classes which began in September and October and February 15th for classes which began in January. A reminder email will be sent out one week before the due date.
Can I transfer to another class?
Yes, provided there is space in the class you wish to join. A price adjustment will be made if the price of the 2 classes differ.
I need to withdraw from my class. Will I get a refund?
Please see our Refunds - Theatre Classes section of our Payment, Cancellation and Refund Policy.
If I withdraw before the second instalment, do I still have to pay it?
No, you will not be required to pay the second instalment if you choose to withdraw before its due date.
Are there classes over the Thanksgiving weekend?
Classes will run as normal on the Friday of the long weekend but there will be no classes on the Saturday and Monday
Are there classes over the Easter weekend?
There will be no classes on the Friday, Saturday and Monday.
Can I come to class if I'm sick?
Please refer to the Illness section of our Terms and Conditions.
Do you offer subsidies or alternative payment options?
We strive to offer need-based subsidies whenever possible. Please see our Subsidies and Other Payment Structures of our Payment, Cancellation and Refund Policy.
When will registration open for March Break and Summer Camps?
We hope to list our March Break camps by early December and Summer Camps by early to mid February. To ensure you are among the first to hear about our camps we recommend subscribing to our newsletter.
Do regular classes run over March Break?
No, there will be no regular classes over the March Break week.
When do you launch your classes for the next year?
Our classes for the upcoming sessions typically launch in early to mid May. To ensure you are among the first to hear about new and available classes throughout the year, we recommend subscribing to our newsletter.
Do you offer private lessons?
Details about our individual coaching can be found at this link.
Where is Ottawa School of Theatre located?
We are located on the 2nd floor of the Shenkman Arts Centre, 245 Centrum Blvd. in Orleans. If you are using the main entrance, you will find us in the back left corner, after the art gallery.
Do you offer school tours?
Currently, we do not have any touring shows available. However, we do provide engaging workshops for schools. For more information on our school workshops, please visit the following link.